CARE & LONGEVITY

Care that preserves the drape.

Thoughtful maintenance protects the color, hand-feel, and way your curtains fall. Start gently, respect the care label, and treat the finished panel as a complete construction.

GENTLE ROUTINE CARE · PROFESSIONAL CLEANING WHEN NEEDED

Care that preserves the drape. Texture is part of the character

THE GENTLE RULE

The least aggressive method comes first.

Routine dust removal and careful fold training prevent many problems. Heat, moisture, and cleaning products should only be introduced when the care instructions allow them.

01

Keep dust from settling

A gentle weekly shake, soft brush, or low-suction vacuum prevents particles from becoming embedded in the weave.

02

Follow the fabric label

Fiber, dye, texture, and lining all affect care. The instructions supplied with the treatment take priority over general advice.

03

Test before treating

Try any cleaning method on an inconspicuous area first. Avoid aggressive rubbing, high heat, bleach, and household stain removers.

CARE ROUTINE

From weekly reset to professional cleaning.

Use the first step that fits the situation and stop as soon as the treatment is restored.

Reset the folds and remove surface dust.
01Routine care

Reset the folds and remove surface dust.

Open and close the treatment gently, then arrange the folds by hand. Use a clean upholstery brush or a vacuum on its lowest setting.

  • Support the fabric while brushing.
  • Work from top to bottom.
  • Clean hardware with a dry microfiber cloth.
Avoid suction marksPlace a clean mesh screen between the fabric and vacuum attachment when working with delicate sheers or open weaves.
Let gravity work before adding heat.
02Creases

Let gravity work before adding heat.

Freshly unpacked panels often relax naturally after hanging. Give the fabric time before treating remaining creases.

  • Check the supplied care instructions.
  • Steam from the reverse side only when permitted.
  • Use the lowest safe setting and keep moving.
Natural fibersSubtle movement and variation are part of the character of linen-rich and textured fabrics, not defects to press completely flat.
Blot quickly. Never scrub the weave.
03Spills

Blot quickly. Never scrub the weave.

Lift excess moisture with a clean, white, absorbent cloth. Work from the outside of the mark inward without saturating the lining.

  • Do not use colored towels.
  • Avoid strong detergents and bleach.
  • Stop if color transfers or the texture changes.
When in doubtPhotograph the care label and affected area, then contact a professional cleaner experienced with window treatments.
Treat the panel and lining as one construction.
04Deep cleaning

Treat the panel and lining as one construction.

Made-to-measure drapery may combine face fabric, lining, interlining, heading tape, and hardware. Professional cleaning is the safest option when the label calls for it.

  • Tell the cleaner the full fiber composition.
  • Point out stains before service.
  • Keep panels from the same window together.
Do not assume washableEven a washable face fabric can behave differently once lined and constructed. Always follow the finished treatment’s care instructions.

FABRIC CARE QUESTIONS

Protect the construction, not only the surface.

Your product’s supplied care instructions always override general guidance.

Can I machine-wash my curtains?

Only when the care label for the completed treatment explicitly says machine washing is permitted. Face fabric, lining, heading, and shrinkage behavior must all be considered together.

Is steaming safe for every fabric?

No. Check the care instructions first. When steaming is allowed, use the lowest safe setting, work from the reverse side, and keep the steamer moving without touching the fabric.

How can I reduce sun-related fading?

Use an appropriate lining, rotate movable furnishings where practical, and close or adjust treatments during periods of intense direct sun. Some color change over time is natural.

How should I clean rods, tracks, and motors?

Dust with a dry microfiber cloth and follow the hardware manufacturer’s instructions. Keep moisture and cleaning sprays away from motors, charging points, and electrical connections.

FABRIC-SPECIFIC HELP

Not sure what your fabric needs?

Send us the product name, care label, and a clear photo before treating a stain or crease.

Ask a specialist